While traveling is stressful enough, I know you would agree that a hassle is definitely the last thing you need.

Each year, different travel websites rank the best and worst airlines all around the world. It helps passengers decide which airline to trust their travel experience to, service quality and performance wise.

 

 

 

The 2018 Best Airlines report has been revealed. This annual report provides information travelers need to make a better understanding when booking flights.  Ranked by a startup that advocates for passenger’s compensations, AirHelp based their ranking by three factors: on-time performance, quality of service and claim processing for the overall score.

 

 

 

Qatar Airways is considered the number 1 airline in the world, followed by Lufthansa, Etihad Airways, and the list goes on. Unfortunately, not one United States-based airline even made it into the top 20.

 

 

 

Here are the top 5 best airlines in the world for 2018:

Qatar Airways

 

 

Ranking the best airline in the world, Qatar Airways makes a top-level quality of service.

 

 

On-time Performance – 8.9

Quality of Service – 9.5

Claim Processing – 8.9

Overall Score – 9.08

 

 

 

Lufthansa

 

 

This German airline placed the second-best airline in the world.

 

 

On-time Performance – 7.6

Quality of Service – 9.5

Claim Processing – 8.6

Overall Score – 8.57

 

 

Etihad Airways

 

 

The United Arab Emirates’ airline remained in the top best airline list.

 

 

On-time Performance – 8.6

Quality of Service – 9.3

Claim Processing – 7.5

Overall Score – 8.43

 

 

Singapore Airlines

 

 

Enjoy comfort and luxury on-board with one of the most awarded airline in the world.

 

 

On-time Performance – 8.5

Quality of Service – 9.8

Claim Processing – 6.8

Overall Score – 8.33

 

 

 

South African Airways

 

 

The South Africa’s airline placed the fifth-best airline in the world.

 

 

On-time Performance – 8.5

Quality of Service – 7.8

Claim Processing – 8.7

Overall Score – 8.31

 

 

Austrian Airlines

 

 

 

 

 

On-time Performance – 8.0

Quality of Service – 8.0

Claim Processing – 8.9

Overall Score – 8.29

 

 

Aegean Airlines

 

 

 

 

On-time Performance – 9.0

Quality of Service – 8.3

Claim Processing – 7.4

Overall Score – 8.19

 

 

Qantas

 

 

 

 

On-time Performance – 8.9

Quality of Service – 8.0

Claim Processing – 7.5

Overall Score – 8.12

 

 

Air Malta

 

 

 

 

On-time Performance – 8.6

Quality of Service – 6.5

Claim Processing – 9.1

Overall Score – 8.09

 

 

Virgin Atlantic

 

 

 

 

On-time Performance – 8.2

Quality of Service – 8.0

Claim Processing – 7.9

Overall Score – 8.04

 

 

The purpose of the annual ranking is to guarantee that airline carriers take responsibility regarding customer satisfaction and prioritize better passenger experience.